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Can you provide Amazon-compliant packaging, barcodes, and labeling services?

Yes. We can provide Amazon-compliant packaging, barcode printing, FNSKU labeling, carton labels, and other customized labeling services based on your Amazon fulfillment requirements.

What are your main export markets?

Our main export markets include Germany, the United States, Spain, the United Kingdom, the Netherlands, Australia, New Zealand, the Philippines, and other international markets.With extensive experience serving customers across Europe, North America, Oceania, and Southeast Asia, we understand the quality, safety, packaging, and compliance requirements of different markets.

Do you accept Non-Disclosure Agreements (NDAs)?

Yes. We are willing to sign reasonable Non-Disclosure Agreements (NDAs) to protect our customers’ confidential information, product concepts, designs, and business information.

Do you have experience working with startup brands and smaller initial order quantities?

Yes. We have experience working with startup brands and growing businesses.For children's furniture, such as learning towers, toy storage cabinets, tables, and chairs, smaller order quantities of approximately 300–500 sets may be available. However, for wooden children's toys, the standard MOQ is generally 1,000 sets. We also offer selected in-stock products for customers who require smaller quantities. Please note that these designs are generally more basic, and safety testing may not be guaranteed for all target markets.

What are your payment terms for new customers?

For new customers, our standard payment terms are:30% deposit before production70% balance payment after inspection and before shipment Payment terms may be discussed further based on the order value and long-term cooperation potential.

Can you provide information about your quality control process?

Yes. We maintain a strict quality control process throughout production, from raw material inspection to final product inspection and packaging checks.For more detailed information about our quality control system, please visit our website: www.forestoy.com.

What materials, paints, and coatings do you use? Are they non-toxic and child-safe?

We use environmentally responsible and child-safe materials, including wood, paints, coatings, and adhesives.All materials are selected to meet relevant safety requirements and can be tested according to the standards required in your target market.

What safety certifications do your wooden toys currently meet?

Our products can meet the major international toy safety standards requested by our customers, including ASTM, EN71, CPC, FSC, and other applicable testing requirements for different markets.

What are your sample costs, and can sample fees be credited toward future orders?

Sample costs depend on the product design, materials, development requirements, and level of customization.In most cases, sample fees can be credited toward future bulk orders once the order reaches the agreed quantity.

What are your typical production lead times for samples and bulk orders?

Sample lead time is usually 7–15 days, depending on the product design and level of customization.For bulk orders, the standard production lead time is typically around 60 days after sample approval and deposit confirmation.

Do you offer private labeling or OEM/ODM services?

Yes. We provide both private-label and OEM/ODM services. Our team can support you from product development and design through production, packaging, and delivery.

Do you offer customization of your existing products?

Yes. We have extensive experience in product customization. We can customize colors, finishes, logos, branding, packaging, and product details based on your requirements.

Is Forestoy packaging eco-friendly and recyclable?

A: Yes. We design packaging with sustainability in mind by reducing unnecessary materials, minimizing plastic use, and using biodegradable and recyclable materials. We also optimize packaging size to reduce transportation costs and carbon footprint.

How does Forestoy incorporate environmental practices in production?

A: Our factory is certified with ISO 14001 (Environmental Management System) and ISO 45001 (Occupational Health and Safety Management System). We utilize solar photovoltaic energy, and implement wastewater treatment and dust control systems to minimize environmental impact and promote green manufacturing.