Service FAQ:
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Service FAQ:
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Order & Delivery FAQ:
Safety
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Service FAQ:

Can you provide Amazon-compliant packaging, barcodes, and labeling services?

Yes. We can provide Amazon-compliant packaging, barcode printing, FNSKU labeling, carton labels, and other customized labeling services based on your Amazon fulfillment requirements.

Do you accept Non-Disclosure Agreements (NDAs)?

Yes. We are willing to sign reasonable Non-Disclosure Agreements (NDAs) to protect our customers’ confidential information, product concepts, designs, and business information.

Do you have experience working with startup brands and smaller initial order quantities?

Yes. We have experience working with startup brands and growing businesses.For children's furniture, such as learning towers, toy storage cabinets, tables, and chairs, smaller order quantities of approximately 300–500 sets may be available. However, for wooden children's toys, the standard MOQ is generally 1,000 sets. We also offer selected in-stock products for customers who require smaller quantities. Please note that these designs are generally more basic, and safety testing may not be guaranteed for all target markets.

What are your payment terms for new customers?

For new customers, our standard payment terms are:30% deposit before production70% balance payment after inspection and before shipment Payment terms may be discussed further based on the order value and long-term cooperation potential.

Can you provide information about your quality control process?

Yes. We maintain a strict quality control process throughout production, from raw material inspection to final product inspection and packaging checks.For more detailed information about our quality control system, please visit our website: www.forestoy.com.

What are your sample costs, and can sample fees be credited toward future orders?

Sample costs depend on the product design, materials, development requirements, and level of customization.In most cases, sample fees can be credited toward future bulk orders once the order reaches the agreed quantity.

What are your typical production lead times for samples and bulk orders?

Sample lead time is usually 7–15 days, depending on the product design and level of customization.For bulk orders, the standard production lead time is typically around 60 days after sample approval and deposit confirmation.

What payment methods do you accept?

At Forestoy,  We understand that each customer has different preferences when it comes to payment options, which is why we offer flexibility to meet your needs.1. Bank TransferFor large orders or long-term business relationships, we prioritize bank transfer payments.2. Credit and Debit CardsWe accept major credit and debit cards, including Visa, MasterCard, and American Express.3. PayPalFor customers who prefer faster online payments, we offer PayPal.4. Letter of Credit (L/C)For business customers placing bulk or large orders, we accept Letters of Credit (L/C) payments.5. Third-Party PaymentsFor certain orders, we may also accept third-party payment services.